Announcing the 2012 Aspire Scholarship Contest

Aspire Scholarship contest is a race to get most views and likes on YouTube

I am happy to announce that the 2012 Aspire Scholarship Contest is now in full effect. Last year’s contest was a huge success. Since this was our first time launching a program of this kind we certainly learned a lot. We were unsure of the kind of reaction this type of program would generate so [...]

As the Apartment Turns – Episode VI Lunch or Lease

bad customer service don't bite the hand that feeds you

In episode VI of our series “As the Apartment Turns” we focus on the strong need for customer service skills. Good customer service equates more leases. When you look at apartment occupancy percentages that make you want to faint, you should also look at your apartment leasing professionals and see how they are treating prospects.
As [...]

As the Apartment Turns – Episode II Bagel Tossing

Conflict resolution

Episode II of our series “As the Apartment Turns” really highlights the need for management to have solid conflict resolution skills. We live in a volatile and stressful world. Many times life stresses and worries are taken out on others in the workplace.
Episode II is an example of what not to do. Anyone who is [...]

Tomorrow I Plan on Procrastinating

Tomorrow I plan on procrastinating

We are all guilty of procrastinating in one way or another. There may be parts of our job that we hate doing but we have no choice. We hate working on our taxes so we put it off until tomorrow. We may be assigned projects that just seem tantamount to climbing a mountain and so [...]

Apartment Training and Communication-An Evolution

Cloud communication and training

Pause for a moment and reflect on the evolution of apartment training and communication. We can scroll through time and think of the use of the landline phone, pager, fax machine, cell phone, chat rooms and many other older tools. Now we live in a world of Skype, video conferencing and social media. What about [...]

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