Do Your Employees Pay Their Own Liability?

Employee Liability

Do your employees pay their own liability? That is a good question isn’t it?  I am sure it is an easy answer as well; perhaps even a preposterous question even to pose. However from time to time I will come across folks who will state to me that they do not want a training program to [...]

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Continuing Education- An Asset to Your Career

Career Path in Apartment Industry

Does your company have a solid training and performance program? If they do you know what you should do? Hug them. Thank them. Support them and the program. Continuing education is a must and it has numerous purposes for your career. I am going to highlight 3 key ways on how continuing education is important [...]

What’s Your Emotional IQ?

Emotional Intelligence

The following is a guest post by Renee Saar- VP of Implementations for The Training Factor
Getting along with coworkers, selling your apartment to a once-unwilling customer, solving customer service issues, creating peace among office employees…what do all of these things have in common? They all require emotional intelligence. We often speak of intelligence from an [...]

Workplace Diversity-Can’t We All Just Get Along?

Workplace Diversity property management

It really has become a small world hasn’t it? The office environment continues to change due to the great and wonderful diversity of people that are in the workforce. Unfortunately conscious and/or subconscious discrimination tendencies may be present within our team. Workplace diversity is not a topic any property management company should [...]

Creativity Unappreciated?

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Today’s post was inspired by a comment on our Facebook page.  The essence of the comment was that creativity though appreciated by business in general is something that in the long run is not deemed useful.  This was a perception that was saddening to our valued page member and saddens me as well.
The whole discussion [...]

Multifamily Apartment Training-Incentives that Bring Results

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How many of us enjoy and jump for joy when we are forced to do something?  I am speaking beyond company policies.  When it comes to education and training for your company is it an absolutely die hard must?  Depending on who you talk to, you will hear different schools of thought.  The bottom line [...]

The DO’s and DON’Ts of Team Meetings

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Do- Look for room for commendation for every team member.
Don’t- Single out failures on any one team member’s part.
Do- Allow room for everyone to express their thoughts on the agenda items.
Don’t- Insert random items that are not on your agenda.  Your team will not be prepared for the item and this will inhibit the productivity [...]

Keep Beating Your Drum!

What are the first images that come to your mind with this opening title? Hold that thought. The drum is one of the most ancient of instruments and still has the ability to make us tap our feet, tap our desk, make us run faster, work out harder, and pretend to dance better. The drum [...]

Marketing Cost Per Door

This blog post is really meant for everyone to help me drill down into the specifics of what is actually being spent per door in marketing. I drummed up a few discussions on Twitter, Facebook, and Multifamilyinsiders. I received quite a bit of comments to help me put this together. We at The Training Factor [...]

Preparing for Flu Season-An Ounce of Prevention is Worth a Pound of Cure Series

Fall is now in full swing. There is great importance for all multifamily companies to make sure that you and your staff are fully prepared for this flu season. The CDC has issued its official documents for business owners. Its entitled “CDC Guidance for Businesses and Employers to Plan and Respond to the 2009–2010 Influenza [...]

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