jolenesopalski

Delinquent Rent-Don’t be Afraid to Collect

November 16, 2011 by jolenesopalski 4 Comments

A guest post by Jolene Sopalski
Many of us are afraid of confrontation with our residents regarding the ever-sensitive subject of delinquent rent. I think many of us are afraid to push our residents to pay rent for fear our customer service score will fall below the company expectations. But is this thought process really helping [...]

If You Could Make a Difference in Multifamily-What would you do?

September 28, 2011 by jolenesopalski Leave a Comment

About a month ago I passed a gym on my way home from my gym, yes just like tax credit properties being built within 2 miles of each other,there are gyms built within the same distance. Anyways, I saw a banner on their building that said “Start a Revolution”. Now I know that was geared [...]

Filed Under: Apartment Training, Leadership, Multifamily Training, property management, Sales and Marketing Tagged With: affordable housing, career path, multifamily marketing, multifamily passion