Fair Housing fundamentals are not something to ignore. Yes this is a real application that a resident brought in to one of my Twitter pals @MojoMissy. Thanks Miss Bentley so much. This really highlights that there is still a real need for property management companies and apartment communities to receive Fair Housing training.
So let’s review the seven protected classes
So what happens when you are accused and convicted of breaking Fair Housing laws? You face litigation, fines and then you are forced into taking training sessions. Why not do everything you can to avoid the first two items by focusing on the third. And it is not a simple matter of memorizing the protected classes, it’s a matter of applying them with what happens onsite. Many times just out of pure innocence you can ask a wrong question such as: “How many kids do you have?” and be accused of violating the Fair Housing act. You may think that this is just friendly conversation but after a solid Fair Housing class you will learn that there are different ways to be a friendly communicator without getting yourself into trouble.
The big lesson to take away from this is the need to be compliant in our industry. Don’t water it down. Don’t dismiss it. Don’t guess. And certainly do not be negligent. If any of your employees are resistant to taking Fair Housing training just simply ask them: “Who pays your liability insurance?” (I am going to be addressing this challenge in a future post) The fact is your property management company needs to be protected!
So please share with me your take on Fair Housing training. How important is it? Please share your thoughts in the comment section below.
Written by Jonathan Saar
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